Frequently Asked Questions

Can I pick up my items locally?

At the moment, we are not available for local pickups.

Do you offer any discounts?

Yes! We offer discounts for Military and First Responders here, as well as a discount for signing up to our Newsletter, coming soon.

What is your refund policy?

You can read about our refund policy here.

Should I opt out of shipping protection?

We highly recommend that you purchase shipping protection. We have very limited options in the event that your item gets damaged, lost or stolen. 

Do you offer installations?

We have established partnerships with local businesses that we can recommend for professional installation services. Learn more about Autotuned.

How do I know if an item will fit my vehicle?

Google is always your friend, but in the event that you cannot find the answers you're looking for, please contact us and we can help. 

I don't see a specific item on your site, can you still get it?

We offer thousands of items, many of which are not listed on our website. Please contact us, as we likely have what you’re looking for or something similar.

An item is on backorder, how long until it will arrive?

Several of our products are marked as "backorder" because they are not stored in our warehouse but are shipped directly from our supplier, ensuring fast delivery.